Peer Publishing

Date	Submission Title
Nov 11, 2009	Using Triage to Manage Process Workloads in Services
Oct 28, 2009	Nine Steps to Create a Great Customer Survey - Part Two
Oct 14, 2009	Using Blended Optimization to Quantify the Qualitative
Sep 30, 2009	Nine Steps to Create a Great Customer Survey: Part One
Sep 16, 2009	Teaching Six Sigma Awareness/Methodology in Workplace
Sep 2, 2009	SIPOC Leads to Process Mapping and Project Selection
Aug 19, 2009	Black Belts Can Help Allay Panic from Sarbanes-Oxley
Aug 5, 2009	Improving Debt Collection Rate, or How to Gain $865,000
Jun 15, 2009	Six Sigma Project Charter as a Vital Control Document
Jun 10, 2009	Six Sigma Deployment Planning & Readiness Assessment

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