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Six Sigma Quality Resources for Finance & Financial ServicesFriday, November 20, 2009
Six Sigma Management SpotlightUsing Triage to Manage Process Workloads in Services
Triage is a good way to manage workflow and minimize congestion, and the delays it causes, in service businesses.
 Six Sigma Financial Services Article Spotlights
Six Sigma Quality SpotlightHow and What to Ask Customers
The next three steps in survey creation relate to deciding what types of questions to ask and how to ask them.
Six Sigma Tools SpotlightImproving Debt Collection Rate
Lean Six Sigma allows a collection agency to retain a complaining client's business and attract additional new business.
Six Sigma Management SpotlightHow to Teach Six Sigma Awareness
When teaching Six Sigma awareness, keep it simple and use common, everyday examples to which the audience can relate.
Six Sigma Daily Quality TipDaily Six Sigma Quality Tip
Don't start a process improvement project unless you select the right one.
 Financial Services Quality Job Shop
•Senior Project Manager – Black Belt
National Life Group, US-Vermont, Nov 19
•Master Black Belt
Roundpeg Associates, United Kingdom, Nov 19
•Six Sigma Black Belt
Roundpeg Associates, United Kingdom, Nov 19
•Six Sigma Black Belt
Roundpeg Associates, United Kingdom, Nov 19
•Business Process Improvement Leader
GMAC Semperian, US-Texas, Nov 19
•Business Process Improvement Leader
GMAC Semperian, US-Michigan, Nov 19
 Financial Services Quality Discussion ForumRSS
•Green Belt Projects
Jayalakshmi, Thu 5:38 AM.
•Green Belt Project Assessment
Mark, Tue 1:46 PM.
•Loan Processing Cycle Time (Mortgage)
Andy, Tue 9:44 AM.
•Green Belt Project Examples?
Pragya Arora, Thu 3:07 AM.
•Kappa Test for Attributtes, Destructive Test
Remi, Wed 8:56 AM.
•Setting Customer Product Specifications
Stanley110, Sat 11:54 AM.
How to post to the forums
Other Forums:Main Site | Europe
Healthcare | Software/IT
 Financial Services Quality NewsRSS
•iSixSigma's Top 10 Showcases Best Places to Work for Six Sigma Professionals, Oct 26
•Green Belt Blount Joins U.S. Bank's Private Client Reserve in San Diego, Oct 12
 Financial Services Quality Events
•Lean Six Sigma Black Belt Certification Program
India, Nov 21
•Lean Leader Certification Workshop
India, Nov 21
•Six Sigma Green Belt Certification Program
India, Nov 21
 Six Sigma Directory
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